SHIPPING - CANADA & USA
Free shipping and returns on orders over $ 100 in Canada and the USA. The costs of shipping and returns are at the expense of the customer for orders below $ 100. Shipping rates :
- $9 for Canada (Canada Post and DHL)
- $15 for the US (Canada Post and DHL)
INTERNATIONAL SHIPPING - THE EU AND THE UK
The costs of shipping and returns are at the expense of the customer. Rates for international shipping: $35 for E.U. and the UK (DHL Express). Taxes and duties extra only for the UK and E.U.
We currently offer shipping within North America and to Europe.
All return/exchange requests must be made within 30 days of receiving your order. Shipments under $100 value may be sent by regular mail without tracking.
Returns are free in Canada and the US over $100, please email us at email@example.com so we may assist you with the return process.
Please ensure that products are unworn, unwashed, and in resell condition with tags still attached. Once we receive the returned item(s), we will then process refunds/exchanges accordingly. We reserve the right to refuse refunds/exchanges if these terms are not followed.
All international return/exchange requests are at the expense of the customer, please email firstname.lastname@example.org. Include your order number, the name of the item you wish to return and the reason for your return.
If an item is defective please notify us within 14 days of reception and we will issue a return shipping label.